Refund Policy

Product Sold

Upon our receipt of the returned product, we will replace or exchange the product or issue you a refund in the form of your original payment should you wish to return it.

Product in Exchange for a donation

Upon receipt of the returned product, we will replace or exchange the product.

Please note that due to current tax laws, donations made in exchange for a product are unable to be refunded.

Donations

Donations made to the Branch made within the previous thirty (30) days will be refunded and future recurring donations canceled upon written notification received by mail or email with the appropriate documents verifying that the requester and donor is the same person.  If sent by United States mail, the address is 100 Edgewood Avenue; Suite 1080; Atlanta, GA 30303.  If sent via email, send to support@joinnaacp.org.  If you have made a recurring donation, you may log on using the email address you entered and the password you selected at the time of the donation and either cancel or modify the amount of the recurring donation.